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Responsible Gaming

Spinking Casino is committed to supporting informed, controlled and enjoyable play. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. This page explains practical ways to manage your gambling, recognise possible concerns and find support if gambling is no longer feeling safe or enjoyable.

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Gambling should stay in control

Responsible gambling means making deliberate choices about when, how often and how much you play. Before starting, decide what you can comfortably afford to spend and how much time you want to use. Treat that amount as an entertainment cost, similar to the cost of another leisure activity. Once your limit has been reached, stop playing rather than adding more funds or trying to recover losses.

Table of contents

No gambling outcome is guaranteed. Games are based on chance, and previous results do not determine what will happen next. A win does not mean that another win is due, while a series of losses does not make a win more likely. Strategies, systems and predictions cannot remove the inherent risks of gambling. You should never gamble with money needed for rent, bills, food, education, debt repayments or other essential expenses.

Keep gambling separate from important decisions and daily responsibilities. Do not play when you are upset, under pressure, tired or affected by alcohol or other substances. Take regular breaks and make time for work, family, exercise, hobbies and social activities away from gambling. Maintaining a balanced routine can help you keep gambling in its proper perspective.

  • Set a spending amount before you play and do not exceed it.
  • Set a time limit and take regular breaks away from the screen.
  • View losses as the cost of entertainment, not as money that must be won back.
  • Never borrow money, use credit intended for essentials or sell possessions to gamble.
  • Avoid gambling when your judgement may be affected by alcohol, medication or other substances.
  • Keep track of your deposits, withdrawals, playing time and overall gambling activity.
  • Talk openly with someone you trust if gambling starts to cause concern.

Safer play tools and account controls

Account controls can help you make decisions before you begin playing. Depending on the options available on your account and in your jurisdiction, you may be able to set deposit, loss, wager or session limits. A limit can provide a useful boundary, but it should not replace your own judgement. Choose an amount and frequency that are affordable even if the money is lost.

Cooling-off periods and time-out options may allow you to pause gambling for a selected period. A pause can be useful if you feel distracted, are spending more time than intended or want to review your gambling habits. During a cooling-off period, do not create another account or use another person’s account to continue playing.

Self-exclusion is a stronger account restriction for people who want to stop gambling for a defined period or indefinitely. If you request self-exclusion, follow the instructions provided and do not attempt to bypass the restriction. Spinking Casino may apply account, payment and promotional restrictions in accordance with applicable requirements and its operating processes.

How to use safer play settings

  1. Review your current gambling activity and identify an affordable spending and time boundary.
  2. Choose the available limit, break or exclusion option that best matches your needs.
  3. Confirm the setting carefully, including its duration and when it will take effect.
  4. Keep your account details secure and do not allow another person to use your account.
  5. Review your settings regularly, while remembering that a lower limit or longer break may be safer than increasing access.
  6. Contact the relevant support channel if you need help understanding or applying an account control.

Limits are not a guarantee that gambling will remain safe. If you are worried about your gambling, consider taking a complete break or requesting self-exclusion rather than simply adjusting a spending limit. Promotional messages can also be managed through the available account or communication preferences.

Recognising signs of gambling harm

Gambling can become harmful gradually. A problem is not defined only by the amount of money lost. The amount of time spent gambling, the effect on relationships and the way gambling affects your mood, work or responsibilities are also important. You do not need to wait for a serious financial loss before asking for help.

Consider taking a break and seeking support if you notice that you are gambling more often, spending more than planned or feeling unable to stop. Other warning signs can include chasing losses, hiding gambling from people close to you, borrowing money, missing work or appointments, losing interest in usual activities, feeling anxious or irritable when not gambling, or using gambling to escape stress, sadness or other problems.

Repeatedly increasing the amount of money or time used to achieve the same excitement can also be a concern. So can checking results constantly, thinking about gambling throughout the day or returning soon after a loss to try to recover it. If gambling is affecting your sleep, finances, relationships, study or health, treat that as a reason to stop and seek support.

  • Write down how much time and money you have spent rather than relying on memory.
  • Take a complete break from gambling and remove easy access where possible.
  • Tell a trusted friend, family member or support professional what is happening.
  • Review your bank and payment arrangements and protect money needed for essentials.
  • Avoid gambling-related borrowing, credit use and attempts to recover losses.
  • Use self-exclusion or other account restrictions if you cannot maintain control.
  • Seek professional advice early, even if you are unsure whether your gambling is a problem.

If you are concerned about another person, speak to them calmly and without blame. Explain what you have noticed, encourage them to seek independent support and avoid covering up gambling debts or lending money for gambling. Protect your own finances and wellbeing as well.

Support in Australia and our commitment

People in Australia can seek confidential gambling support through recognised gambling-help services, counselling providers, health professionals and community organisations. Support may include practical guidance, counselling, financial advice and help for family members affected by someone else’s gambling. You can search for a suitable service in your state or territory or speak with a qualified health professional.

If gambling is contributing to severe distress, thoughts of self-harm or an immediate safety risk, seek urgent help through local emergency services or a crisis support service in Australia. If you are in immediate danger, contact emergency services without delay. You do not have to manage a crisis alone.

Spinking Casino aims to provide information and account features that support safer gambling. We may use account information and activity indicators to identify possible concerns, where required or permitted. We may contact players about safer play, suggest a break, apply restrictions or take other steps consistent with applicable obligations and our internal processes. These measures are intended to support player wellbeing, but they cannot identify every concern or prevent every instance of harm.

Players are responsible for providing accurate information, keeping account credentials private and using only their own account. Do not allow another person to gamble through your account, and do not try to avoid a limit or self-exclusion by opening or using another account. If you believe your account has been used by someone else, stop gambling and contact the available support channel as soon as possible.

A practical safer gambling checklist

  1. Only gamble if you are of the legal gambling age and permitted to use the service in your location.
  2. Decide your affordable budget and time limit before opening a game.
  3. Do not gamble with essential money, borrowed funds or money intended for another person.
  4. Stop when your limit or planned session ends, regardless of whether you are winning or losing.
  5. Take a break if gambling feels stressful, secretive, urgent or difficult to control.
  6. Use available limits, time-outs or self-exclusion when you need additional protection.
  7. Ask for independent support early if gambling is affecting your life.

Responsible gambling is an ongoing choice. Review your habits regularly, be honest about the effect gambling has on you and act early when something changes. For account-specific questions about available safer play controls, use the support options provided through Spinking Casino. We cannot provide personal financial or medical advice, so consider speaking with an appropriately qualified professional for advice about your individual circumstances.