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Betting Rules

These Betting Rules explain how wagers are accepted, processed and settled at Spinking Casino. They apply to all players using our website, games and betting services. Please read them carefully before placing a bet. By opening an account, depositing funds or submitting a wager, you confirm that you understand and agree to these rules, together with our Terms and Conditions, Privacy Policy and Responsible Gambling information.

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1. General betting conditions

Spinking Casino aims to provide a clear and fair betting experience for players in Australia. These rules apply to bets placed through an approved account and using the services made available on our website. Additional rules may apply to a particular game, market, promotion or betting product. Where a specific rule conflicts with a general rule, the specific rule for that game or market will generally apply.

Table of contents

You must be legally permitted to use online gambling services in your location. You are responsible for checking the laws that apply to you before creating an account or placing a wager. You must also provide accurate, current and complete information when registering. An account may only be used by the person whose name is registered on that account. You must keep your login details private and must not allow another person to access or use your account.

Players must meet all applicable age and identity requirements. We may ask for documents or other information to verify your identity, age, location, payment method or source of funds. Betting activity, withdrawals or account access may be restricted while verification checks are in progress. We may also refuse an account, cancel a wager or suspend access where information cannot be verified or where we identify activity that may breach these rules.

  • Only one personal account may be used unless we have expressly approved another arrangement.
  • You must not place bets on behalf of another person or allow another person to place bets through your account.
  • You must not use the website for unlawful activity, fraudulent activity, money laundering or any attempt to avoid applicable controls.
  • You must not interfere with the website, manipulate a game or betting service, or use software intended to gain an unfair advantage.
  • You must review your bet details before confirming a wager.

We may update these rules from time to time to reflect changes to our services, technology, legal obligations or operating processes. The current version published on the website applies to future activity from the time it is made available, unless a different effective date is stated. It is your responsibility to review the rules regularly.

2. Placing and confirming bets

A bet is submitted when you select the relevant option, enter or confirm the amount and complete the available confirmation process. A bet is not guaranteed merely because an option has been selected or displayed in a bet slip. Once submitted, a wager may not be changed, withdrawn or cancelled unless the applicable game rules or our support process expressly allow it.

Before confirming a bet, check the selection, odds or price where shown, stake, potential return, event or game details and any applicable conditions. You are responsible for reviewing this information and ensuring that it is correct. If the website displays a warning, error message or incomplete confirmation, do not assume that the wager was accepted. Check your account history or other available confirmation information.

A wager is generally accepted only when it has been recorded by our systems and appears as a confirmed transaction. A pending, declined, rejected or interrupted transaction is not a confirmed bet. Technical problems, connection failures, payment issues, maintenance or other events may delay or prevent acceptance. If there is uncertainty about whether a bet was accepted, the account record will be the primary reference, subject to system review.

Odds, prices and betting limits

Displayed odds, prices, minimum stakes, maximum stakes and potential returns may change before a wager is confirmed. The applicable odds or price is the one recorded at the time the bet is accepted, subject to correction under these rules. Any limits shown on the website or applied to your account may vary by game, market, account status, payment method, risk controls or other operational factors. We do not promise that a particular market, limit or price will always be available.

We may reject, limit, suspend or void a wager where this is necessary to correct an obvious error, address a technical fault, meet legal or regulatory obligations, manage security risks or apply a specific product rule. Where a wager is affected, we will apply the relevant rules and make any required adjustment to the account record.

Multiple and related bets

Some betting products may allow multiple selections or linked wagers. These bets may have additional requirements concerning eligible selections, combinations, settlement and returns. A selection that is cancelled, voided, suspended or otherwise unavailable may affect the related bet. Always read the market information and product rules before confirming a multiple or combined wager.

3. Settlement, results and payments

Bets are settled using the official result or outcome recognised for the relevant game, event or market. The source used to determine an outcome may depend on the product and may be described in the applicable rules. Results are normally settled after the outcome is available and the relevant checks have been completed. A result may be amended if reliable information shows that the original result was incorrect.

If a game, event or market is cancelled, abandoned, postponed, interrupted or materially changed, the applicable product rules will determine whether bets remain valid, are carried forward or are voided. Where no specific rule applies, we will take a reasonable approach based on the information available and the nature of the affected bet. A bet that is voided will generally be treated as having no betting outcome, subject to any product-specific conditions.

Returns are calculated according to the confirmed stake, applicable odds or price and the settlement rules for the relevant product. A displayed potential return is an estimate until the wager is accepted and settled. Any applicable fees, adjustments, taxes or account restrictions will be handled in accordance with the relevant terms and legal requirements.

Deposits and withdrawals must use payment methods that are available to you and authorised for your account. The name on a payment method may need to match the verified account name. We may delay, decline or review a transaction where additional information is required, where a payment is reversed or disputed, or where the transaction raises security, fraud or compliance concerns. You should keep records of your deposits, withdrawals and betting activity.

  1. Confirm that your payment details are accurate before submitting a transaction.
  2. Do not use a payment method belonging to another person without express authorisation.
  3. Notify us promptly if you identify an unauthorised transaction or unusual account activity.
  4. Complete any requested verification before expecting an account transaction to be processed.
  5. Review your account balance and transaction history regularly.

If a technical or administrative error causes an incorrect credit, payment or settlement, we may correct the account record. If funds are paid to you in error, you agree to notify us and allow the error to be corrected. We may place reasonable restrictions on affected funds while an investigation is completed.

4. Errors, disputes and responsible betting

Errors can include incorrect odds, duplicated wagers, incorrect results, inaccurate balances, technical failures, data feed issues or an incorrectly described market. When an obvious or material error occurs, we may cancel or correct the affected transaction in a fair and reasonable manner. We will not knowingly allow a player to benefit from a clear system or information error where the player knew, or should reasonably have known, that an error had occurred.

If you believe a bet, result, payment or account entry is incorrect, review your account history and contact our support team through the contact method provided on the website. Include enough information for us to identify the issue, such as the relevant date, game, wager or transaction reference. We may ask for further information before completing a review. Complaints are assessed using account records, system logs, the applicable product rules and any reliable external information.

You should only bet with money you can afford to lose. Gambling should be treated as entertainment, not as a way to make money, repay debts or solve financial problems. Set a budget before you play and avoid increasing your stakes to chase losses. Take regular breaks and do not gamble when you are distressed, tired, under the influence of alcohol or otherwise not making clear decisions.

  • Set personal spending and time limits before you begin.
  • Keep gambling separate from essential household or living expenses.
  • Never borrow money to gamble or use gambling to recover previous losses.
  • Use available account controls, breaks, deposit limits or self-exclusion options where appropriate.
  • Ask for support if gambling is affecting your finances, relationships, work or wellbeing.

We may apply account limits, cooling-off periods, temporary restrictions or self-exclusion where requested by you or where necessary to protect a player and meet our obligations. Responsible gambling tools may not prevent every form of gambling activity, so you should also take personal steps to stay within your limits. If you believe gambling is becoming difficult to control, stop playing and seek professional support from an appropriate Australian service.

These Betting Rules should be read together with the other policies and terms published by Spinking Casino. If you have questions about a bet or need help understanding a rule, stop before placing another wager and use the support option shown on the website.